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Do you use molds on your polymer clay items?
Will the color come off?
I'm allergic to leather/the necklace is too short/long. Will you change it?
I really just don't like... red. Can I have a different color cord?
I see an item I really like. But I'd like it a little different. Can I buy that?
I'm really just not happy with what I bought. What can I do?
All of your listings say 'OOAK'. What does that mean?
I saw an item you sold, but you only made one. Can I buy one like that one?


Do you use molds on your polymer clay items?
I do not use press molds on any poly clay items. All pendants and beads are hand-formed.

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Will the color come off?
No. The color will not come off. Each piece that has color is sealed with urathane. If the item is a solid color, it is a solid color clay and no paints or inks were used. It may or may not be sealed, but it still colorfast and will not bleed.

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I'm allergic to leather/the necklace is too short/long. Will you change it?
I will and can change any leather, hemp or satin cord to whatever my usual stock of cording is on all necklaces. Some of the faux suede is red, green, brown, or black. If you don't wish to have that color, please specify what color you would like after you have made your purchase. Just send a contact form and tell me what you would like and how long you would like it.

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I really just don't like... red. Can I have a different color cord?
Sure. Just let me know what color you want. Available colors: Red, Green, Tan, Black.

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I see an item I really like. But I'd like it a little different. Can I buy that?
Please send me a contact form and specify what you would like. We'll talk. Please note that the price may change depending on how different you want the item.

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I'm really just not happy with what I bought. What can I do?
Let me know and send it back to me (you pay postage). And I'll give you a full refund on the purchase price (not including postage). If you really wanted the thing you bought, but it was smaller than you thought it would be, again, contact me and send it back, and I'll try and make it right and replace it with a corrected item.

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All of your listings say 'OOAK'. What does that mean?
OOAK is One Of A Kind. Since each piece is hand formed and hand inked or hand colored, there will be variations even if I attempt to recreate a former piece sold. No two pieces will be exactly the same. Further... I have only 1 listed of each piece.

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I saw an item you sold, but you only made one. Can I buy one like that one?
I can attempt to reproduce all the pieces, but they will not be exactly the same. So, basically, yes, sure. It may not be exactly like the previous piece, but I'll give it a go.

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Last Updated: 16 May 2017 06:42:56 PDT home  |  about  |  terms  |  contact
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